What You Need to Know About IBM i Modernization and Optimization
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Learn about the power of modernizing and optimizing IBM i systems from Ensono's Steve Lord, Senior Manager, Product and Technology, and Fresche's Chris Koppe, Senior VP, Transformation and Modernization Services.
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What You Need to Know About IBM i Modernization and Optimization
- 1. IBM i Modernization and Optimization
- 2. Chris Koppe Senior VP, Transformation & Modernization Services Steve Lord Senior Manager, Product and Technology Presenters
- 3. Proprietary governance platform CLIENT-FIRST PHILOSOPHY Complete hybrid IT services— from cloud to mainframe Purpose-driven innovation and platform independence Global capabilities with revenues of $265 million Ensono expertise and execution that makes an immediate impact
- 4. 100%SECURITY AUDITS PASSED BY CLIENTS 17,700DATABASES MANAGED 10PB STORAGE MANAGED 1.4MM+ TECHNOLOGY COMPONENTS ACTIVELY MONITORED 30Gb/SECOND INTERNET BANDWIDTH 20,000SERVERS UNDER MANAGEMENT 100,000+MAINFRAME MIPS UNDER MANAGEMENT 100%DATA CENTER AVAILABILITY ACHIEVED OVER LAST 5 YEARS Ensono - Power in numbers
- 5. Fresche – IBM i application modernization and management 22,000+ customers – 8 offices around the world – North America, Europe, Latin America and Asia Pacific – Over 200 partners/resellers Innovative Products and Services – Web, mobile and GUI modernization – Analysis & productivity – Application & database modernization Application Management and Modernization Experts – 15+ years application optimization, integration, modernization expertise – 40 years of IBM i product development 40+ years in business – Management and employee owned – 300+ employees – 18 yr average employee tenure – Named one of Canada’s top small and medium employers
- 6. 6 Overview Your IBM i systems connected to the modern data center Optimize your IBM i applications to bring value to the business
- 7. 7 IBM i users are at a crossroads Legacy and complex infrastructure Integration of legacy apps with new cloud systems Limited IBM i funding Security and compliance challenges Shift from CapEx to OpEx models Diminishing IBM i workforce
- 8. 8Source: Gartner – ID G00301664 The modern data center – cloud first is mainstream Yes No Don’t Know Does your organization have a cloud first strategy?
- 9. 9 Why does your organization consider cloud services the preferred option for IT investments? More innovative Organization agility Drive business growth Reduce IT costs Enable IT scalability
- 10. 10 Base: 136 US insurance decision makers responsible for technology infrastructure who are interested in, have begun, completed, or are expanding their transformation efforts Source: A commissioned study conducted by Forrester Consulting on behalf of Ensono, August 2017 Meeting rising customer expectations Deriving better data insights and predictive analysis on our customers Increasing upsell/cross-sell opportunities Streamlining business processes(such as underwriting, claims, etc.) Reaching new customers Gaining a competitive edge over emerging competitors Improving our customer satisfaction metrics Improving fraud identification Driving revenue growth and/or market share growth Reducing our expenses Creating a unified experience over mobile, web and interacting with agents Gaining a competitive edge over traditional competitors Building a separate digital business, distinct from from our agent-centric business 35% 27% 27% 26% 25% 24% 23% 21% 21% 20% 19% 17% 15% Drivers in a digital economy
- 11. 11 Base: 160 US insurance decision makers responsible for technology infrastructure Source: A commissioned study conducted by Forrester Consulting on behalf of Ensono, August 2017 Modernized platforms and/or data center environments we own Innovated front-end customer applications Started to use more cloud infrastructure (public or private cloud) Retired or reduced dependence on mainframe or midrange systems Modernized platforms and/or data center environments we don’t own 63% 59% 58% 47% 41% What changes have you made to your infrastructure to become more digital?
- 12. 12 Why should I be interested? Parity with the rest of the data center and cloud OS’s Not just the perception of parity but actual similarity in management to achieve business needs. Systems and platforms that are unable to achieve what is needed will be re-platformed Not in future data centers but in today’s data centers.
- 13. 13 Routine Immediate Savings Revenue Shift orProfit Margin Business Creation/ Reinvention/ Recalibration Point/Specific SCOPE OF AUTOMATION Intergrated/End-to-End DEGREEOFAUTOMATION DEGREEOFAUTOMATION Dynamic Task Automation One tool (SW) Process Automation Multiple tools (SW) Process Orchestration Orchestration tools on a platform Business Operations Re-creation Ecosystems Source: Gartner ID: G003144 “Intelligent” automation amplifies business outcomes
- 14. The IBM i difference
- 15. 15 CIOs are spending time and money integrating modern UI's, and have an aversion to green screens seen as legacy systems AS/400 iSeries System i AS/400 System i iSeries Perception matters to organizations
- 16. 16 If you are running a modern day OS refer to it as IBM i and educate others AS/400 System i iSeries IBM i Perception matters to organizations
- 17. 17Source: Help Systems – 2017 IBM i Marketplace Survey Results IBM i install base 5.4 or older 6.1 GA 03/08 7.1 GA 04/10 7.2 GA 05/14 7.3 GA 04/16 Assess what OS version you are running first 4.5% 8.4% 52.1% 30.2% 4.8% The right operating system matters
- 18. 18 Upgrading to the latest OS is mission critical Applications will upgrade Increased interoperability with hardware platforms Increased interoperability with management platforms Increased capacity and performance on new Power HW IBM i 7.3 released in 2016 IBM i 7.4 to be released in 2019 No need to fear
- 19. 19 Not upgrading carries risks Unsupported Power Hardware Unsupported IBM i OS Lack of integration with other business requirements Fear of change takes over and actually makes it easy for the CIO to move off of the platform
- 20. 20 What is the TCO compare? Flexibility Performance Re-platforming costsServer HW and SWPower consumption CapEx vs OpEx solutions People, floor spaceRAS (Reliability Availability Serviceability) Do your own homework and compare the entire TCO IBM TCO calculator – compare to Power systems and x86 alternatives
- 21. How IBM i will help you succeed
- 22. 22 Upgrading your IBM i is mission critical Automation platforms, mgmt. systems and web portals are built to integrate with your systems Extract data for reporting Automate work to be done on the system Working with APIs is easier than you realize An updated OS is a happy OS
- 23. 23 It starts with you Project plan the work with the development teams to get IBM i integrated with the companies core management system.
- 24. 24 Base: 81 US insurance decision makers responsible for technology infrastructure Source: A commissioned study conducted by Forrester Consulting on behalf of Ensono, August 2017 Improve our application performance overall Leverage cloud platforms for advance data analytics Improve our overall availability and disaster recovery capabilities Expand on our use of mobile, analytics, loT and other emerging cloud-based platforms Increase our use of public cloud platforms for solutions of engagement Offer real-time, as opposed to batch, processing of transactions Deliver new software faster 46% 46% 44% 41% 37% 36% 17% What are the most important IT changes your company could make to create better customer experiences?
- 25. 25 Stay relevant by renovating and build a better foundation for your application renovation Digital transformation after an upgrade and integration Unlock the power of your IBM i • More value to your business • Reduce costs with automation Infrastructure optimization • Tools that communicate for event correlation • Leads to application optimization
- 26. 26 Application transformation is the next step Digital transformation of the infrastructure is an important foundation to your application renovation.
- 27. 27 Fresche Solutions: Chris Koppe – SVP Transformation and Modernization Group Optimize your IBM i applications to bring value to the business
- 28. 28 Unique Starting Point (languages, technologies, apps) Unique Destination (target technology stack, packaged apps, etc.) Uniquely staged to the needs of your organization Executed in a model that matches your needs Modernization is a unique journey
- 29. 29 Agility Reduce training / onboarding Lower costs = increase profitability Innovate beyond competitors Enable new channels of access Merger and acquisition integration Compliance (SOX, HIPAA, etc.) Modernization Business Goals
- 30. 30 New Graphical / Web User Interface Mobile Access Reporting and Data Management Big Data Opportunities Integration via Web Services Lead Innovation Efforts Leverage New Technologies and Approaches Modernization Technical Goals
- 31. 31 Increased customer retention Increased productivity Sample Modernization – GUI Improvement
- 32. 32 Competitive advantage Increased revenue New Application Development Sample – eCommerce
- 33. 33 3500 hours saved per month across 175 users $ Sample Modernization – Mobile Access
- 34. 34 Sample Modernization – Code Transformation
- 35. 35 IBM i is OPEN for business
- 36. 36 Modern solutions need a modern OS
- 37. 37 • Security • TLS/SSL - some ciphers may not run on 7.1 • New encryption features • DB2 • Better JSON support (7.3) • All Technology Refreshes include DB2 improvements • Open Source • Portfolio expansion at 7.2 and higher (updates to GIT, curl and more) • Latest group (includes 7.1) includes: • Node and Python improvements • Artificial Intelligence / Cognitive Computing – Watson Modern solutions need a modern OS
- 38. 38 Business Value Creation Business Alignment Value Creation Measurable Unique Journey Modernization has a different meaning and represents a different journey for each company we talk to Different goals, different destinations, different approaches, different milestones and measurements of success
- 39. 39 UI / UX / Workflow Optimization Database Mobile Increase user productivity Reduction in workforce Faster onboarding of new employees Easier access to database Self-service reporting and analytics (decision support) Improved data integrity and data quality Improve client / partner satisfaction Increased revenues Increased user productivity and client servicing Modernization Must Create Measureable Value
- 40. 40 Surround & Extend Web Services New channels of access (partners, suppliers, etc.) Innovation beyond competitors (first to market) Enabling new ways of doing business Functional add-ons to address missing automation / capabilities Enabling access to partners, suppliers, and other consumers Web / Mobile application integration Integration with other systems to streamline and automate operations. Modernization Must Create Measureable Value
- 41. 41 Strategy & Discovery Application Services Training Ways to get it all done Solutions / Software
- 42. 42 1. Engage with the users 2. Think outside the IBM i 3. Focus on User Experience 4. Create Quick Wins 5. Adopt Agile 1 2 3 4 5Engage Think Focus Create Adopt How to get started - Discovery
- 43. 43 Modernization Project / Program Scoping & Analysis Modernization Roadmap Planning & Budgeting Portfolio Strategy 5-Step Process Other Parallel Activities Solution & Project Business & Financial • Education on Tools & Approaches • Solution Due Diligence • Risk Assessment & Mitigation Plan • Alignment to Business Value Creation • Business Case • Funding Model, TCO & ROI Analysis How to get started - Discovery
- 44. 44 Conclusion Modernizing your IBM i systems and applications will deliver increased value to your business well into the future.
- 45. 45
Editor's Notes
- HA & DR– the more valuable your system to your org, the more important HR & DR become
- Changed – Upgrading to the
- Compete against Amazon. Mobile is often critical for eCommerce.
- IBM is committed to Open Source and providing all the capability needed take advantage of modern, open applications. This does require making sure you are running on the latest OS
- To reach technical goals, you must stay current.
- There are a lot of possibilities for modernization. Don’t get overwhelmed. Thing to never lose sight of is that you always need to be adding value.
- Key message is – MODERN APPLICATIONS REQUIRE MODERN SYSTEMS AND IBM I IS MODERN. So long as your on the latest versions you can take advantage of so many things
- Tools/Solutions Discovery and Jumpstart Work in Tandem, with them, as part of team Complete project
- Approach Engage with the users Think outside the IBM I Focus on User Experience Create Quick Win Adopt Agile Who are you helping? What is their pain? Interview them. Watch their workflow. What is the disconnect between what they are trying to achieve and what they are doing. Eliminate their workarounds (Alt-Tab, copy / paste) Re-think navigation and simplify around most frequent user activities Most older workflows have a historical “why” Re-think menu branching and function keys… flatten out navigation Add desktop integration to improve workflow (and value) “If they could wave a magic wand…” Focus on User Experience Easy, intuitive, simple Adopt an agile / phased approach Focus on small chunks of work / improvements Work closely with the business users Get something out quick, get feedback, improve it, repeat Focus on areas of highest impact to the business