VictoriaMilan.com 

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Rated 1 out of 5 stars

Serious technical issues and lousy costumer service.

There is an array of technical difficulties ruining a lot of the experience on the site. The text you write on your profile doesn’t save until several hours and tries, and to get a reset link if you have forgotten your password isn’t sent automatically. I’ve waited more than 9 hours just to reset my password. Had the costumer service been functioning it might’ve helped the situation to some extent. Unfortunately the response time is long and if something happens you really can’t rely on them to help within a reasonable time.

Date of experience: March 26, 2024


Rated 1 out of 5 stars

Buyer beware

Caution They keep billing you even though you cancelled and there is no customer support to talk to. They give you a number to call 12136313646 and an angry person answers speaking chinese. Buyers beware you cannot cancel you subscription.

Date of experience: March 24, 2024


Rated 1 out of 5 stars

It is a full fake as many already has…

It is a full fake as many already has written. Only fake profiles. If someone send a message it seems it was written using google translation. And then never any response. Impossible to cancel the subscription and card is charged every month. I have already contacted my bank to block payments to this full fraud and scam company.

Date of experience: February 03, 2024

Reply from VictoriaMilan.com

Dear Adam,

We sincerely apologize for the challenges you've encountered. We take these concerns seriously, and we're committed to resolving them promptly.

When trying to cancel did you reach out to the Customer Service team to assist you in canceling your subscription and address the payment issue?

Our Members' wellbeing is a priority for us; our team will prioritize your case to ensure a swift resolution.

We understand the importance of a positive experience and regret any inconvenience caused. Thank you for bringing this to our attention.

Best regards,


Rated 5 out of 5 stars

Well..I got my account deleted by no…

Well..I got my account deleted by no reason from me but the help service told me my account was deleted by someone reported me…By the grace of Mrs Ella I’ve successfully got my account back now…

Date of experience: February 02, 2024


Rated 1 out of 5 stars

Everything I read says I can cancel by…

Everything I read says I can cancel by going to the settings and cancel under my membership… but there's no option to cancel. I keep getting charged every month for a site that I've had 0 activity, 0 replies, and 0 satisfaction with and they just keep charging your card and dont give an option to cancel. I've emailed and tried their chat service and can't get anywhere. My next step will be reporting the charges as fraud. STAY AWAY FROM THIS TERRIBLE SITE!

Date of experience: December 12, 2023

Reply from VictoriaMilan.com

Thank you for sharing your experience, and I'm genuinely sorry to hear about the frustration you've encountered. I want to assure you that your concerns are being taken very seriously. At Victoria Milan, we prioritize our users' satisfaction and strive to provide transparent and efficient services.

To address your concerns:

Cancellation Process: We have a straightforward cancellation process accessible through the settings under the membership section. If this option isn't visible, it might be due to a technical glitch or a different account status. We are committed to resolving any such issues promptly; can you send me a Screenshot of the issue?

Customer Support: I'm concerned to hear about your difficulty in reaching our support team. We have a dedicated team for email and chat suppor 24/7t, and they usually respond within a timely manner. I would like to investigate this further to ensure it doesn't happen again.

Charges and Satisfaction: We understand the importance of a fair billing process. If there has been any oversight in billing, we are committed to rectifying it. Also, we're eager to understand why your experience on our site hasn't been satisfactory and would like to address any specific concerns you may have.

As a next step, I would personally like to assist you in resolving these issues. Please contact me at support@victoriamilan.com tell them you are seeking Luke, and I will ensure a swift and effective resolution. Your feedback is invaluable in helping us improve our services, and we are dedicated to turning your experience around.

Looking forward to hearing from you.

Warm regards,


Rated 5 out of 5 stars

I am an introvert

I am an introvert, Yes, you guess it right can’t talk to people, can’t express my feelings just thinking, thinking and thinking… To get rid of it I tried dating apps but didn’t get a good response. Then, I come to know about this VictoriaMilan app, I found a good friend there, and now I have someone to talk to share my feelings. This app changes my life.

Date of experience: April 11, 2022

Reply from VictoriaMilan.com

Dear Aaray Ri-vaan,

We understand that our app help you to open up. We keep improving our site and services to help even more people to solve their social issues.
Thank you very much for your review.

Kind Regards


Rated 5 out of 5 stars

Beautiful website

Beautiful, clear, and honest website. Good service and very vigilant for fakers. I like being here and feeling safe. The after-sales service is perfect. Have fun on this beautiful website

Date of experience: December 09, 2023


Rated 4 out of 5 stars

corona time dating

not the best but does the job, what i don't like about the service is the price but they do keep it hidden on your credit card, mine looks like its billed to a restaurant which is great.

some women can be too adamant for discrete physical relations and that's a good thing for me but a bad for the people looking for meaningful connections. the app itself is pretty easy you send winks to people your like, they wink back you message them. Tips for guys : ALWAYS WINK SECOND BUT MESSAGE FIRST

women here dont have an upper hand, they sometimes are desperate, Cheers

Date of experience: August 20, 2020

Reply from VictoriaMilan.com

Dear Tiktok Guru,

We were happy to read your review and your recommendations even your tips.

Thank you very much.

Regards


Rated 4 out of 5 stars

Of all the dating apps I've tried

Of all the dating apps I've tried, I like Victoria Milan is the best.
The major issue I have is it matches on current physical location versus where someone lives.
I live near a major airport and am constantly getting matches to my distance filter of women who are obviously only passing through the airport.

Date of experience: April 25, 2022

Reply from VictoriaMilan.com

Dear Joseph Blake Smith Little,

Thank you very much for your feedback.
We forwarded the issue you mentioned to our Development Department to investigate and fix. Thank you very much for noticing it.

Kind Regards


Rated 3 out of 5 stars

Safe to say that most people here are…

Safe to say that most people here are using these affairs sites because the chances of hooking up with a married woman in a bar is non existent. Plus if they arent on victoria milan (or any of the other main affairs dating sites like nostringsaffair.com, etc) then theres no chance to get to know them a bit before you meet them, just to be sure they arent going to screw with your life after theyve screwed with your d..k. I've tried other non-affair sites but it's just too risky. This way you both have the something to lose (your relationship) and it removes a lot of the risk that comes with cheating. I wouldnt cheat any other way.

Date of experience: August 21, 2020


Rated 5 out of 5 stars

Sne do what i say

Sne do what i say, delete my acount , i send so many message they must delete my acount, and there was anyone who will do that, then i Get message from Ella and she says i have delete your acount

Date of experience: October 22, 2023


Rated 1 out of 5 stars

After receiving three identical chat …

After receiving three identical chat approaches: "Hi, nice to see someone new. How did you come to be here?" and then getting no responses to my initial response, I'm pretty certain that this site is heavily populated by bots.
Plus, on both their app and online, the hyperlinks labelled "Ask" (to request more info from someone) always respond with a "Error, please try later" response.
DON'T WASTE YOUR MONEY

Date of experience: February 09, 2018

Reply from VictoriaMilan.com

Dear User,

Thank you so much for taking the time to leave us feedback!
We are continuously working on improving our services and we would like to hear more regarding your your time with us so we can further our goal to give all our users the best user experience possible.
If you would be so kind and write to us at support@victoriamilan.com regarding your review we would be ever so grateful!

Victoria Milan Support Team


Rated 1 out of 5 stars

Why should I need to pay double the…

Why should I need to pay double the amount after 2 months paying for premium, when I could just make a new account and pay half the price? This does not encourage people to continue using the site and in other case make a new account and pay half price.

Date of experience: October 17, 2023


Rated 5 out of 5 stars

after 8 months of being single

ok here is where the things got interesting. I've been a user of tinder and I was trying to look for something meaningful for someone my age ( I am 35 ) & voila it worked. I never expected an app like this to support my love life but its 21st century and things happen boys.

Anyway my key pro tips are : please go with an open mind ( some girls are more interested in casual dating than long term so don't be like daddy type and slow )

some cons : it is a paid app but then the free ones have 200 billion people for 1 girl , here 1 guy for 5 girls. I never knew so many girls use paid apps but ok i was wrong

Date of experience: August 20, 2020

Reply from VictoriaMilan.com

Dear Lion,

You wrote your review two years ago. Still one of the most important for us. Thank you very much.

Kind Regards


Rated 1 out of 5 stars

Expensive, fake profiles and hard to leave

Fortunately I did not spend any money on this site, but you can't get very far without spending a lot. I suggest you avoid the site entirely.

There were only 5 profiles local to me, and 3 of these appeared to be the same person. There didn't appear to be an obvious way of seeing how active these were.

I quickly got a number of profile views but they were all either by people 130+ miles away (in London) or in other countries. Usernames were all very similar with non-UK names and two digits. These.profiles we're blank too so all this suggests these were all fake.

I also got some profile likes (despite my profile being essentially blank), but it was not possible to view who had done this without spending a lot of money on a premium membership.

Finally, I had to submit 4 requests to get my account deleted as they insisted on replying with delaying tactics, despite me stressing that I wanted it deleting anyway. Fingers crossed it will have gone now.

Date of experience: November 15, 2023


Rated 1 out of 5 stars

Fake Fake Fake - Don’t engage in this site

This website is full of fake profiles, I reported the first few days more than 30 profiles of being fake. Ladies presenting themselves with certain age, not matching their profile, not to mention they all appear to be speaking English only (in profile, they appear to be speaking Dutch, or French). I was asked to provide an email address in the beginning to keep chatting offline - To keep myself safe, I chose for encrypted email, I got a warning from the emailsystem, that the email address provided from the site, was linked to child abuse. Shocking! Furthermore I was asked to provide money for sex, from the same person in English, then in German, and was able to pick a street near my house at random - worrying indeed!

I have sent an email to customer support for full refund of the money i have spent, and to remove my data (per GDPR) from this site, because it is exposed to criminal organizations of which Victoria Milan is one. The site is meant to meet with real women, but because the site does not all take care of their customers in a proper way, personal data is at high risk. I will take legal action without a doubt, if my wishes are not fulfilled.

Date of experience: January 04, 2024


Rated 1 out of 5 stars

I have tested victoriamilan.com

I have tested victoriamilan.com, a dating site and the results are very inconclusive. Almost all profile are fake profiles and women, real or not, do not respond. The site is really not serious: even worse, the owner are only looking for easy money: automatically extend your premium subscription without notifying you. Hence one gives a lot of money for nothing!!!

And in case of complaint, the company heading VM is located in Malta, the most corrupt state in Europe...

So be careful: these dates are only virtual!

Date of experience: May 14, 2018

Reply from VictoriaMilan.com

Dear User,

Thank you so much for taking the time to leave us feedback!
We are continuously working on improving our services and we would like to hear more regarding your your time with us so we can further our goal to give all our users the best user experience possible.
If you would be so kind and write to us at support@victoriamilan.com regarding your review we would be ever so grateful!

Victoria Milan Support Team


Rated 4 out of 5 stars

3 months membership so far...

i have been a member to Victoria Milan now for 3 months almost, and i am in decision making if i should renew my membership.
I had really low expectations and i got suprised.
I´ve got in contact with a lot of same minded girls and womens in different ages, i meet only one so far but i hope for a lot more. Who doesn´t want a simple way of cheating without getting caught? haha

I Will continue my membership and hope for the best ;)

Date of experience: March 04, 2016

Reply from VictoriaMilan.com

Dear Bengt*h*rner,

Thank you very much for your review. We hope you are still with us or you have found your perfect match and you live together happily...

Kind Regards


Rated 5 out of 5 stars

Ella took great action.

Ella took action compared to the other supports that were *trying* to help me. She deserves a medal for her patience and gets outstanding attention to see it done, thank you!

Date of experience: July 10, 2023